Where to access care in Mid-West Toronto

If you or someone you know is experiencing a health or wellness emergency, please call 9-1-1 or go to your nearest hospital emergency department.

If you have a family doctor or nurse practitioner, please get in touch with them first.

Access Urgent Care

Care Clinics

For urgent, non-life-threatening illnesses or injuries, such as infections, earaches, cuts, or fevers, Toronto Virtual Urgent Care provides a convenient option for same-day virtual appointments with a nurse practitioner.

To book an appointment, visit torontovirtualed.ca

Mental Health Care

For urgent mental health concerns, such as anxiety, depression, or crisis support, CAMH Virtual Urgent Care offers same-day virtual appointments with mental health professionals.

To book an appointment, visit here.

Urgent Care Clinics for Children

You can access care at the following clinics. Follow the links below for detailed information, including hours of operation:

  • SickKids Virtual Urgent Care
    Register online for virtual consultations

  • CIBC Just for Kids’ Clinic at St. Joseph’s Hospital
    Located at 30 The Queensway, Toronto, ON M6R 1B5
    For more information on services, appointments, and location, visit     website

  • Kid Crew
    For more details on services, appointments, and location, visit     website

  • KinderCare Pediatrics
    For same-day or next-day appointments in the rapid access pediatric clinic, call 647-363-7845 or visit their     website for more information.

Health811

Get free, confidential, and secure health advice, anytime, anywhere.

Whether you need to speak with a Registered Nurse (RN), locate nearby health services, or find trusted health information, Health811 is here to help — 24 hours a day, 7 days a week.

How to Connect:

  • Call 811 (TTY: 1-866-797-0007)

  • Chat online for immediate assistance

  • Access helpful resources at health811.ontario.ca

211: Help Starts Here

211 is a service that easily connects people to social services, programs, and community support they need. It is available everywhere in Ontario by phone, text, online chat, and email.

They will help you find resources for the following: Abuse, community programs, disabilities, emergencies, employment, family services, financial assistance, food, healthcare, housing, newcomers, Indigenous peoples, LGBTQ+, etc.

  • Dial 2-1-1 (TTY: 855-405-7446)

  • Toll-free: 1-877-330-3213

Helpline is answered by real people 24/7. Service is available in 150+ languages.

Text 2-1-1 Text is available Monday to Friday from 7a.m. – 9p.m. ET.

Visit website for more details.

9-8-8: Suicide Crisis Helpline

Get immediate, confidential support, anytime, anywhere.

If you're thinking of suicide, or worried that someone you know may be considering suicide, call or text 9-8-8 for support. A trained responder will be there to listen, provide compassion, and offer you a safe space to talk.

How to Connect:

  • Call or text 9-8-8

  • Hours: 24/7/365

  • Languages: English and French

  • Regions served: all of Canada

Our doors are always open

Our Open Door program is a free community healthcare resource for everyone. We believe that everyone deserves safe, judgment-free access to better healthcare.

Routine Vaccines for Children

Children can receive routine vaccines required for school at Toronto Public Health clinics. These include vaccines for Hepatitis B, HPV, and more.

Walk-In Clinics

If you do not have a primary care provider, Walk-In Clinics offer a convenient option for receiving care without an appointment.

Click the link below to search for the closest walk-in clinic in your preferred area.

Other Mental Health & Substance Use Resources

In Your Corner (IYC)
In Your Corner helps individuals living with substance use challenges connect to essential services. It offers a 24/7 navigation phone line at 416-934-8102.

Suicide Crisis Line
For immediate mental health, substance use, and suicide prevention support, call or text 988 — available 24/7.

Kids Helpline
A free and confidential phone counselling service for young people aged 5 to 25. Whether you’re dealing with bullying, anxiety, natural disasters, sextortion, or neurodivergence, Kids Helpline is here for you. Call 1-800-55-1800 or visit online for additional resources.

Pharmacies

Ontarians may now seek care with their local pharmacists for the following:

  • Have a prescription filled for certain ailments.

  • Treatment for a common ailment, COVID-19, or flu

  • Help quitting smoking.

  • Advice about managing diabetes.

  • Counselling when taking multiple medications.

  • Vaccines including the flu shot, and COVID-19.

Contact your local pharmacists as services may vary by location.

Diabetes Education Programs (Toronto Region)

For individuals over 18 years of age living with or at risk of type 2 diabetes (some programs are able to support those with type 1 diabetes).

  • Family, friends, & caregivers may attend.

  • Programs are FREE (OHIP is not required) and are offered in many languages.

  • Programs offer individual counselling and/or group workshops that support people living with or at risk of type 2 diabetes (e.g. those with prediabetes). Program staff include registered dietitians, registered nurses and may include outreach workers, program assistants, community members living with diabetes (i.e. peers) and other healthcare providers (e.g. chiropodists, social workers, registered kinesiologists, and physiotherapists